Community Support Manager
Company: VirtualVocations
Location: Port Saint Lucie
Posted on: April 5, 2025
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Job Description:
A company is looking for a Community Support Manager to lead
their Mod Support team.
Key Responsibilities
Drive strategic leadership and clear communication across the team
and cross-functional groups
Set goals, measure effectiveness, and analyze data to improve
support platforms and operations
Lead and mentor a team while optimizing processes for global
satisfaction and efficiency
Required Qualifications
5-7+ years of experience in online community support, customer
success, or related fields, with at least 3+ years in a leadership
role
Proven track record of managing and retaining a large-scale,
diverse customer base
Experience managing remote, geographically-distributed teams
Strong analytical abilities and experience using data-driven
insights for decision-making
Experience with customer support and analytics software
platforms
Keywords: VirtualVocations, Jupiter , Community Support Manager, Executive , Port Saint Lucie, Florida
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here to apply!
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